Shipping policy
t CustomKickz.uk, we understand that receiving your order in a timely manner is important to you. That's why we do our best to get your order to you as soon as possible while still providing the highest quality custom work on all orders.
Shipping Timeframe: All orders placed on CustomKickz.uk are subject to a 1-5 day processing time due to the custom work required on each order. After the processing time, your order will be shipped and typically delivered within the following timeframes:
- Domestic orders (within the UK): 4-10 business days
- International orders: 07-15 business days
Please note that these are estimated delivery times and may vary depending on your location and the shipping method selected.
Tracking Information: Once your order has been shipped, you will receive a shipment confirmation email containing a tracking number for your package. You can track the status of your order by visiting the carrier's website and entering the tracking number.
Customs, Duties, and Taxes: For international orders, please be aware that your order may be subject to customs, duties, and taxes imposed by the destination country. CustomKickz.uk is not responsible for these charges and they are the responsibility of the recipient.
If you have any questions or concerns about the shipping of your order, please don't hesitate to contact our customer service team at customercare@customkickz.uk. We're here to help!